Cookie Policy

1. Who We Are

Retreat Into Wellness is a business partnership operated by [INSERT THE FULL LEGAL NAMES OF BOTH PARTNERS], trading as Retreat Into Wellness.

Our principal business address is:

2. What Cookies Are

Cookies are small text files or identifiers that a website may store on a computer, telephone, tablet or other device.

Cookies can be used to remember information about a visit, maintain a temporary website session, support security or provide website measurement and advertising functions.

Similar technologies may include local storage, pixels, tags, scripts and other methods of storing or accessing information on a visitor’s device.

3. Our Current Use of Cookies

The website does not currently include:

• an online contact form;
• an online customer account;
• an online checkout or payment facility;
• a newsletter subscription form;
• personalised advertising technology; or
• visitor profiling for marketing purposes.

4. Google Search Console

Google Search Console is connected to this website. It helps Retreat Into Wellness understand how the website appears and performs within Google Search.

Search Console may provide information such as:

• how often pages appear in Google Search;
• the search terms associated with website impressions;
• the number of clicks received from Google Search;
• average search positions;
• which pages Google has indexed;
• mobile usability or technical issues; and
• security or indexing notifications.

Google Search Console is not being used by Retreat Into Wellness as an individual visitor analytics system.

Retreat Into Wellness does not receive individual visitors’ names, email addresses, telephone numbers or booking details through Search Console.

The connection of Search Console by itself does not mean that Google Analytics or advertising tracking has been installed on the website.

5. Strictly Necessary Website Technology

Joomla, the website host or security systems may use limited technology that is reasonably necessary to operate, deliver or protect the website.

This may include technology used for:

• maintaining a temporary website session;
• website and server security;
• detecting or limiting malicious activity;
• load balancing and reliable website delivery;
• protecting administrative areas of the website;
• preventing unauthorised access; or
• remembering a setting required for the website to function.

These technologies are not intentionally used by Retreat Into Wellness to create advertising profiles or track visitors across unrelated websites.

Blocking necessary website technology may prevent parts of the website from operating securely or correctly.

6. Current Cookie Categories

The precise names of technical cookies can depend on the Joomla version, template, installed extensions, hosting platform and security configuration.

7. Consent and Cookie Controls

Retreat Into Wellness does not currently intend to place non-essential analytics, advertising or marketing cookies on visitors’ devices.

For that reason, the website may not display a consent banner requiring visitors to accept or reject analytics and advertising cookies.

This position depends on the website continuing to use only necessary or otherwise legally permitted technology.

If non-essential cookies or similar technologies are introduced, they will not be intentionally activated before the required information and consent controls have been provided.

8. Server Logs and Technical Information

The website host or security provider may automatically create server logs when the website is accessed.

These logs may contain limited technical information such as:

• an IP address;
• the date and time of a request;
• the page or file requested;
• browser or device information;
• an error or response code; and
• information associated with suspected malicious activity.

This information may be processed for security, fault diagnosis, website operation and protection against misuse.

Server logs are different from advertising or behavioural tracking cookies.

9. Email and Telephone Links

The website contains links that allow visitors to telephone or email Michael or Stephanie.

Clicking a telephone or email link may open the telephone, messaging or email application installed on the visitor’s device.

The Retreat Into Wellness website does not use these links to place advertising cookies or monitor the content of the resulting communication.

10. WhatsApp Links

The website contains links to contact Michael or Stephanie through WhatsApp.

When a visitor selects a WhatsApp link, they leave or interact beyond the Retreat Into Wellness website and use a service operated by WhatsApp and its associated providers.

WhatsApp may process information or use technology under its own terms and privacy arrangements. Retreat Into Wellness does not control the cookies or technologies used within the WhatsApp website or application.

11. Other External Websites

The website may contain links to venues, travel providers, social-media pages, maps or other external services.

External websites may use their own cookies or tracking technologies. Their use is controlled by the relevant external provider rather than Retreat Into Wellness.

Visitors should review the cookie and privacy information provided by the external service.

12. Embedded Content

This policy is based on the website not currently using embedded Google Maps, YouTube videos, social-media feeds, booking widgets or other embedded content that activates non-essential third-party tracking.

If embedded services are introduced, their cookie behaviour will be assessed and this policy and the website’s consent controls will be updated where required.

13. Managing Cookies Through Your Browser

Most internet browsers allow visitors to:

• view cookies stored on their device;
• delete existing cookies;
• block all or selected cookies;
• block third-party cookies; or
• receive a warning before a cookie is stored.

Browser settings differ between providers and devices. Refer to the help information supplied with the browser for the current instructions.

Blocking every cookie may affect the operation or security of some websites.

14. Changes to the Website

The website’s use of cookies and similar technology will be reviewed if new functionality is introduced.

This includes the future addition of:

• Google Analytics or another analytics system;
• Meta Pixel or advertising measurement;
• an online contact or booking form;
• an online checkout;
• a newsletter subscription service;
• embedded maps or videos;
• social-media feeds;
• live chat;
• online accounts; or
• third-party booking widgets.

Where required, an appropriate consent facility will be introduced before non-essential technologies are activated.

15. Changes to This Cookie Policy

This policy may be updated to reflect changes to the website, Joomla extensions, hosting arrangements, external providers or legal requirements.

The current version will remain available on this page with its latest revision date.